About VincentDruart

Ok, so i receive the trial license. The demo-recipe-2.14 work on my computer wihtout any error. I will try without firewall or antivirus but it will take a little time because i need to do it with IT department. I will post results here when done. ... View more

Support asking Done. I found this inside an other connect.log : [2024-02-19 06:33:03.185283] BEGIN OF LOG [2024-02-19 06:33:03.185522] [notification] Copyright Smart HMI GmbH 2013-2024 WebIQ Server v2.15.6 release/2.15.6/58227027 (Win32 x86_64 Release) [2024-02-19 06:33:03.185694] [ information] Started: 2024-02-19 06:33:03 [2024-02-19 06:33:03.185694] [ information] Current clients: 0 [2024-02-19 06:33:03.710893] [ information | init] Skipping autostart projects because no system users were found. [2024-02-19 06:33:03.711302] [notification | security] You don't have system users configured! WebIQ Server is in initialization mode! [2024-02-19 06:33:03.711302] [notification | security] Please open "WebIQ Runtime Manager" to create a system user _now_. [2024-02-19 06:33:03.711302] [notification | security] The Runtime Manager can usually be accessed under http://localhost:10123/ [2024-02-19 06:33:08.382367] [ error | license] Failed to connect to license agent. [2024-02-19 06:33:08.382367] [ error | license] what(): Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée [system:10061 at D:\deps\include\boost/asio/detail/win_iocp_socket_connect_op.hpp:105:5 in function 'do_complete'] [2024-02-19 14:53:32.436049] [ error | license] Connection to license agent lost. [2024-02-19 14:53:32.436049] [ error | license] what(): Une connexion existante a dû être fermée par l’hôte distant [system:10054 at D:\deps\include\boost/asio/detail/win_iocp_socket_recv_op.hpp:90:5 in function 'do_complete'] [2024-02-19 14:53:32.438071] [notification | license] License claim has been invalidated. Unloading projects and disconnecting all clients... [2024-02-19 14:53:33.886456] END OF LOG Is this log talking about an issue on my computer with firewall maybe ? What are the ports WebIQ Designer using ? 10054 & 10061 are parts of them ? ... View more

I actually have a cisco L3 switch between my pc and the CtrlX yes. But there is no filter / firewall for the moment since i'm in lab mode. items used in widgets that do not exist : Yes, for testing, but they are on Layout only And there are items that exist in Process Data Manager, but not on the OPC UA server: i tried tu remove all my items for recipe, these 3 are parts of for tests but even without them it was'nt working. I just downloaded a new recipe demo to be sure and it's the case, not modified and bugged. Nothing to see on Cisco logs for these ips. Are you sure it can be that ? because even on designer mode and with the demo which don't have plc connected it should not be a network issue. ... View more

Log files in attachment. ... View more

I tried even without items, only meta data, it's the same. With new items it's the same error too. I have the same error just by opening the web iq recipe demo. ... View more