FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
08-12-2021 10:21 PM
I generated these warnings and faults on my controller:
When I click on the blue hyperlinks under the Code column, it takes me to an external webpage. For every fault that I have clicked I get this message: "No topic found"
Perhaps I am unlucky and only get undocumented faults, but when will total documentation be available?
Also, why is the solution online only? What if my PC does not happen to have an internet connection, as is sometimes the case in a plant where internet access is not allowed or multiple network connections are not permitted? Will there be a solution to store fault data and help files locally on a user PC and have the web-interface default to looking for these files first? What are our solutions for these situations?
Thanks!
Solved! Go to Solution.
08-14-2021 01:38 PM - edited 08-14-2021 01:39 PM
The offline help is still in preparation and will be part of ctrlX WORKS.
The online diagnosis is already available but the search function does not seem to work properly. I will get in contact with our R&D.
If you search the numbers by hand you will get information (e.g. 090F2002) :
Storig system report or only the diagnostic log is possible via the web interface:
EDIT: Moved topic to ctrlX WORKS.