ctrlX PLC crash after Ethernet/IP package installation

[ericvergara]

Hello,

We have a customer that after he installed the Codesys Ethernet/IP Adapter package he cannot open the ctrlX PLC anymore,

I attach the crash report,

How can this be solved?

Many thanks,

[CodeShepherd]

We will check this.

[georkueh · Accepted solution]

Edit by @CodeShepherd:

See CODESYS fieldbus add-on installation guide for ctrlX AUTOMATION.

Hello, 

your installation seems to be corrupted. This can happen, if you did not complete the installation of the Ethernet IP package and start ctrlX PLC Engineering again.

So I recommend to uninstall the ctrlX PLC Engineering completely and reinstall it. When installing the Ethernet IP package please follow the instructions provided by the document in the attachment.

kind regards

[georkueh]

Hello,

before uninstalling the software, please check a repair of the ctrlX WORKS installation!!!

kind regards

[ericvergara]

Hello georkueh,

Did the reinstallation and it worked, many thanks!

[CodeShepherd]

@ericvergara There is a new how to released: CODESYS fieldbus add-on installation guide for ctrlX AUTOMATION. Also added the link to the answering post above.