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ctrlX PLC crash after Ethernet/IP package installation

ericvergara
Long-established Member

ctrlX PLC crash after Ethernet/IP package installation

Hello,

We have a customer that after he installed the Codesys Ethernet/IP Adapter package he cannot open the ctrlX PLC anymore,

ericvergara_0-1666601589294.png

I attach the crash report,

How can this be solved?

Many thanks,

 

Tags (3)
4 REPLIES 4
CodeShepherd
Community Moderator

Re: ctrlX PLC crash after Ethernet/IP package installation

We will check this.

Tags (1)
georkueh
Community Moderator

Re: ctrlX PLC crash after Ethernet/IP package installation

Hello, 

your installation seems to be corrupted. This can happen, if you did not complete the installation of the Ethernet IP package and start ctrlX PLC Engineering again.

So I recommend to uninstall the ctrlX PLC Engineering completely and reinstall it. When installing the Ethernet IP package please follow the instructions provided by the document in the attachment.

kind regards

georkueh
Community Moderator

Re: ctrlX PLC crash after Ethernet/IP package installation

Hello,

before uninstalling the software, please check a repair of the ctrlX WORKS installation!!!

kind regards

 

ericvergara
Long-established Member

Re: ctrlX PLC crash after Ethernet/IP package installation

Hello georkueh,

Did the reinstallation and it worked, many thanks!

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