ctrlX PLC Gateway connection issue

[8run0tti]

Dear ctrlX Community!

We have to manage the PLC project on a CORE in another VLAN. There is a headless gateway computer in the network with appropriate firewall rules for the VLAN where the CORE resides, installed with PLC Engineering and PLC Gateway version 2.6.3, and the required (443, 1217) inbound TCP ports enabled. On the development laptop, we created a new Gateway setting under the Communications tab with the IP address of the gateway computer. If we select this new gateway, PLC Engineering check the connection with the Gateway computer and a green indicator indicate the correct connection. Despite the selected remote gateway, the system still uses the localhost gateway to access the PLC.

Can you suggest a solution to this problem?

Thanks in advance!

[CodeShepherd]

What about PLC communication port 11740? is this forwarded correctly? Could you add some screenshots of your settings and a topology drawing, so we can get a better overview?

[CodeShepherd]

Are there any news? Is this still an issue?