Trial License - temporary exclusion of PLC Licenses resolved

[JoannaX]

Please note this information about our Trial Licenses.

Due to supplier reasons we temporarily excluded all PLC Licenses from the 10-Day Trial License.

We apologise for any inconvenience.

Your ctrlX AUTOMATION Team

[NgBaLoc_DCAZ_VN]

Dear JoannaX,

I have 03 Core, without PLC, and now need PLC license for demo to our customer.

I confuse that:

1. Do we have away for internal license request ? (not for sale purpose).

    Like IndraControl / IndraDrive we have free license for internal Servce engineer

2. If need to order, we will request via SAP ?

Please kindly guide me, cause I am in need for demo now.

Best Regards

[JoannaX]

Hello NgBaLoc_DCAZ_VN,

yes, for internal usage it is no problem to purchase the License. Please your our ERP System or Ibuy and select the material number.

best regards,

JoannaX

[JoannaX · Accepted solution]

The PLC licenses have been added again and can be used within the Trial license. All existing Trail licenses that have not been activated yet are updated automatically.

[NgBaLoc_DCAZ_VN]

Hi JoannaX,

My devices 7261403828531, as first attached image:

1. Activation ID : 9571-4b39-bf2c-491e-8376-50dd-832f-faf7
2. Entitlement ID : 5f25-be6a-7dbb-4762-aa96-5a8e-2098-11ba 

But after I search device and click Map entitlements, it's display alarm as second picture

I search in forum already but not know how to do.

Please kindly guide me step by step.

[NgBaLoc_DCAZ_VN]

Hi JoannaX,

Could you please guide me order license for internal use (demo to present for customer),

I wonder about the cost of license, is it have cheaper cost for internal use only (which Defining Categories on SAP).

I am sorry to bother you alot, cause our SALE Admin is changed and she is new.

Best Regards.

[JoannaX]

Hi,

please contact me again via our company e-mail so I have your full name and details.

Thanks,

Joanna