FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
07-07-2021 10:44 AM
I get the error: Diagnosis codes have not been set
Not on a specific moment but on random moment in my application. Error code 090f2040 oc560270
Im not able to resolve this error with a normal reset. i have to reset my application or power ON/OFF the CORE.
Sometime the error dont occour for some time and then when it occours it occours often.
System report and logbook file in the attachment.
Solved! Go to Solution.
07-15-2021 04:03 PM
Hello AndroidzZ
sorry for the late answer.
We checked the logs and see that this error is comming from the motion. To find the source we need some more information. So please activate the Motion-Trace, wait for the error, save the logs again (see screenshots) and send it to us.
Regards
Jochen
07-16-2021 08:05 AM
The application is currently being upgraded. When possible I will send the motion trace.
08-02-2021 11:47 AM
The error is an motion internal one and will be solved in the RM21.07 (v1.10). Also there the diagnosis system will provide more information.
06-23-2022 05:47 AM
06-23-2022 10:39 AM
In the next days there will be an new patch of the motion app 1.12.7 with some bug fixes to that problem.