how to update to RM21.11 for ctrlX Driver integrated ctrlX CORE?

[sun_lei]

A ctrl X Driver with core (M3) here and we plan to update the device to RM21.11.    so how to do it or where can get some manul for reference ?

the firmware of the driver is FWA-XD1-AXS-V-0304N-NN.00

[Anonymous · Accepted solution]

Hello sun_lei,

I already performed a similar update so I feel I can help.

All files required are available in the Collaboration room. For updating the ctrlX CORE I found this document useful: ctrlX CORE Runtime Release Notes_EN RM21.11.pdf (ctrl+F for "SD" since the update is performed with an SD card).

Before updating the core, it is required to update drive firmware to AXS-V-0306. To do so, in ctrlX DRIVE Enginering right click on the drive and choose "update firmware". Please be aware that to perform the firmware update you have to be connected to the drive directly (e.g. with a usb cable) and not via the control.

Kind regards,

Jacob

[CodeShepherd]

Could you please send a privat message with the serial number of your drive so we can have a check?

[sun_lei]

Thanks a lot for your support , this is what I need .

[sun_lei]

ok, I have send the messages to you~