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Offline help ctrlX Drive does not work

Offline help ctrlX Drive does not work

CvM
Member

I installed Offline help version 2.2.2.
But when is start the Offline help directly I only get a empty page.

CvM_0-1730213532498.png

When I activate it in drive engineering, see below. 

CvM_1-1730213688966.png

When I press the question mark I get the message below.

CvM_2-1730213794795.png

This happend, I think, after my computer was updated from Windows 10 to Windows 11.

Before that it worked!

 

 

 

4 REPLIES 4

CodeShepherd
Community Moderator
Community Moderator

Did you already try a repair or new installation of the engineering tools and help files?

Hello
At first I repaired the files an then I removed the helpfiles, then I restarted my computer.
Then I installed the helpfiles again with the same result:(

CodeShepherd
Community Moderator
Community Moderator

As it is working fine on our PCs, which browser and which version of it is used?

Hello,

I use Google chrome (Version 131.0.6778.70 (Official Build) (64-bit)), and I tried it with: ctrlX_Offline_Help_1.16.0 and ctrlX_Offline_Help_2.2.2. they both doe the same.
And it is also not working on my training laptops!

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