MAD130 _C0 motor on ctrlX drive initialisation error switching to PM

[Pinball_NL]

We have a MAD130 motor with C0 encoder connected to ctrlX drive. 

MAD130C-0150-SA-C0-AP0-05-N1

XCS2-W0100ABN-01NETT0ECNN-S03RSN2NNNN0NN

MAD130C-0150-SA-C0-BP0-35-N1

XMS2-W0100ANN-01NETT0ECNN-S03RSN2NNNN0NN

We find problems switching from CM to PM. We had problems, switched over to simulation mode but it still didn't work. 

C1111 Incorrect encoder 1 parameterization (mechanics)

C0120 Coupled command C11 error ->S-0-0021

C1108 Encoder Basic: Error during encoder initialization XG21.x.y

We checked all settings. Cable is RKG0074 for the correct pinout.

We did a Firmware udate from  AXS-V-0306 to AXS-V-0308. Now the system works in simulation mode ! So in this firmware there are additions in this case. But the test with real equipment is still failing. 

Does ctrlX AXS-V-0308 works with "C0" 1Vpp encoders of the MAD motor ?

[Pinball_NL · Accepted solution]

Problem found. 

We could not select the right encoder protocol while we did not have the latest Indraworks Ds / ctrlX works Engineering.

Therefore at the customer we could not select "Encoder with Sine signals" under Analog encoders.

Also the Help file on my Notebook with the lates ctrlX Drive was not up to date. Therefore we could not see that it has to be option "2".

With selecting this encoder interface the problem was solved.