F2816 Power Supply Softstart Error

[GB_DrivesRB]

Hello support.

We have an application with XCS / MS2N05 as a single axis.

We can get to bb status ok but when we apply the mains voltage we get F2816 Power supply Softstart Error.

The equipment is new and is being commissioned for the first time.

At the moment i have deactivated the master communication so the drive runs upto bb(OM) on its own.

the power supply is configured to autosoftstart if OM is achieved. 

i monitored the DCbus at parameter S-0-0380 and never saw the DCbus voltage rise at all even though the mains volatage was present.

Any help is appreciated.

[Drives_Uwe]

Please provide the drive parameters in format "all parameters"!

[GB_DrivesRB]

Hello support.

Here is the customer parameter file with the F2816 error active.

Please Rename attachment to .par to access

[Drives_Uwe]

From the parameters all looks fine. Only  short try would be to use this setting: