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SOLVED

C0100 - Check for transition to Safe-Operational - Profinet Problem

Filip_K
Member

C0100 - Check for transition to Safe-Operational - Profinet Problem

Hello everybody,

Our customer has got a problem with controlling the ctrlX Drive XCS via Profinet. The connection is established, everything is green in TIA Portal, everything looks good there and in IW DS15:

Filip_K_0-1666009128972.png

He has got the FWA-XD1-AXS-V-0308N-NN.02 firmware now. 

There is some problem with communication - the values from the TIA are not coming to the ctrlX Drive and vice-versa.

We have done few things:

- reseting parameters,

- going to Sercos > reseting params > going to Profinet > reseting params

- trying Sercos Profile > Analog > Sercos Profile in Application Profile.

There is an error like this: C0100 - Check for transition to Safe-Operational and it is still present, it can't be cleared.

The invalid parameters looks like this. We were clicking "Set data status valid".

Filip_K_1-1666009368198.png

The customer said that before updating the firmware the exchange of values was working. Before 0308N-NN.02 he has got the 0308N-NN.00 or 0308N-NN.01 firmware.

Has got anyone an idea what could be wrong?

Thank you in advance for your help. The parameters are attached.

Tags (3)
2 REPLIES 2
Gruffi
Established Member

Re: C0100 - Check for transition to Safe-Operational - Profinet Problem

To check this problem in details, please attach a parameter file with "All parameters"!

Gruffi_0-1666087228323.png

 

Filip_K
Member

Re: C0100 - Check for transition to Safe-Operational - Profinet Problem

The customer changed back the firmware to FWA-XD1-AXS-V-0308N-NN.00 version and now everything is working properly, so the problem is solved for now.

I have got the test-stand with Siemens and ctrlX Drive and when I will have some time I will test the newer firmwares by myself and I will let you know if the problem is still present or not.

Or maybe can you confirm that the FWA-XD1-AXS-V-0312N-NN.00 firmware version should work with Profinet without any problems?

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