User database is not transferred correctly after applying the setup

[Venzi_]

Hi,

after applying setup I got errors regarding adding users failed. In fact, users were added, but the permissions are missing and passwords not transferred. When setting a new password "Bad request (400)" error appeared. After several trials/reboot the user database seems OK again.

Not sure whether it is related to Bug 612377 and how to avoid it. Source and target CPUs  are running with X3_System_Apps_RM 23.03.5 (BF1 HW index)

Thanks,

Venzi

[CodeShepherd]

As your error tells:

"HTTP client error
Bad request (400) • Invalid TokenValidity, The time a session stays open should be a positive value smaller than 3124224000 (inseconds) - 080E0200 - OC7A0202"

What is the setting in your session policies for the token validity?

Mentioned bug should already be fixed as mentioned there.

[Venzi_]

The same error came also in the web interface during an active session (my second picture).

The settings in the session policies are beiing overwritten during the setup application.  I tried with factory default settings (0/480/0/0/3) and with my settings (0/0/0/0/3) in the target and/or source machine before applying the setup. Result was the same.

[CodeShepherd]

Would it be possible to add your setup archive here or send it to me in a private message so we could have a look to it?

Which app versions were installed when creating the setup and which one before applying it?

[CodeShepherd · Accepted solution]

We followed up this topic internally and planned to implement a solution in the version 2.6 of our ctrlX OS. We are also checking for adding this as a patch to version 1.20 but I do not have a date for this.