System Apps Update to V10 Errors

[Hendri]

Hello,

I am using the Rexroth demo system test bench part number R911398609 - PST-C01.38-01-DE TS CTRLX.

I installed the new version of system apps V10 and also updated to the latest firmware to FWA-XD1-AXS-V-0304N.

I followed the exact sequence of the document attached but after the update I have been having the following errors. Error log file also attached.

Is there something I am missing and how do I clear the errors. I've re-installed all the software already and followed the exact sequence again but with no luck?

[CodeWasi · Accepted solution]

Hello Hendri,

I am not aware of the components which are present under the mentioned R-number, but assume:

- the ctrlX Version 2107 should be able to be installed on the ctrlX hw.
- the XMS drive part is a 1st generation device... please check with ctrlX DS DriveEngineering for the TypeText of the drive ... XMS1... (instead of XMS2). If so - the FW Update to 03Vx should stop during the process-start and the choosen 03Vx FWversion is going to be denied. It is supposed to update XMS1 device with FWA AXS02V10 (also available in the collaboration room).

-> Open Drive Eng. and check the typeplate.
-> if XMS1 is present try to update to FW02V10.

If the topic is not solved return with the info. A colleage run in similar topic and will present his experience by tomorrow.

Bye Jens

send a screenshot of the typeplate.

[Hendri]

Good day,

Thank you for your assistance.

The team in Germany was very helpful and assisted me to reset the controller to factory settings. Something must have gone wrong with the sequence of I installed the snapps and caused the errors and controller to not respond.

Best Regards