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SOLVED

Reactivation of Trial License

Reactivation of Trial License

JochenK
New Poster

Hi,

is it possible to reactivate the 10 Days Trial License for ctrlX Core?

5 REPLIES 5

CodeShepherd
Community Moderator
Community Moderator

You can add a "ctrlX CORE – 10 Days Trial License" to your device via our licensing portal and then load a new license file to the ctrlX CORE, to activate it. The "old" one just stays in the overview but will not have any technical effect.
See the FAQ Licensing with ctrlX AUTOMATION and the licensing how tos. If you do not have any trial licenses left please let us know your account ID and we can provide you more.

The "Temporary usage rights" that can be activated  directly via a button on the ctrlX CORE can only be used once each device.

I have loaded the "ctrlX CORE – 10 Days Trial License" to my device. But after 10 days I am not able to use the apps further more, so I treid to reactivate an other 10 days period to go on with my testings. I can't release the "ctrlX CORE – 10 Days Trial License" from my device and map a new one. Is it possible to do that?

CodeShepherd
Community Moderator
Community Moderator

The "old" license will not have any effect. Inside of the licensing center you just leave it and add another. I updated my post above accordingly.

I have already tried that. There is one Trial License left in my account, but it is not shown when i want to map it to my device.

CodeShepherd
Community Moderator
Community Moderator

could you please send please a private message with the serial number of the ctrlX CORE, your licensing server account, and your contact data, so we can have a look to it?

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