Node-Red App Licensing Problem

[jh123]

Hello,

there is an issue on-site by customer that the licensing of Node-red app is in problem. 

The Core is using runime 1.12 and the Node-Red App is in version of V-0112.4. We have uploaded the license file in the Core (See attachment), but still got the information that a license is required. 

Did we buy the wrong license?

Please help us to carry it out cause customer is asking for the reason.

Thanks and best regards,

Hui

[CodeShepherd · Accepted solution]

Did you check the system time and rebooted the control after inserting the license file? Apps mostly recognize licenses only while booting up.