License Issue after upgrading core20 to core22

[Bala]

Hello,

I recently upgraded my Core X3 from core20 to core22 (22.04). After the update, I had to re-install all my apps and their corresponding licenses. But there is this one app (Service Indicator) that's not available on the CtrlX store yet which is causing an issue when I try to upload its corresponding license file. The error is shown in the image below. I even tried to upload a new license file but get the same error. Any thoughts on how to resolve this?

Thanks,

Bala

PS: @PolichronisL provided me with the app and license file.

 

[CodeShepherd · Accepted solution]

Please beware that license files only can be used once for adding licenses to a ctrlX OS. Afterwards you will have to generate a new file in the licensing center or device portal.

So in your case it seems like this is the case. Please get a new license file.

[hefeS · Accepted solution]

Bala, CodeShepherd: I will care for the issue, as I already provided a new license file which obviously did not work. Sorry for the inconvenience.

[Bala]

Hello @hefeS ,

I was able to fix the issue with your updated license file. Thanks for your help.