How to get older CtrlX Core Image for older version example 1.20.9 (also for virtual core)

[Bobby]

My customer is a new user for ctrlX work and ctrlX core. We had a project with working fine with 1.20.9, however now that we cannot find the image from collab room anymore. Also, latest ctrlX work does not have older base image version for virtual control.

Any solution for this? This is important as we dont want to change something that is already working fine on the plant to some uncertain version. For example like what we tried with version 1.20.13 with node-red the proxy is not working.

[Jochen_Mueller]

This situation is still in discussion with the Product-Mangement. We keep you informed about the results.

[KarstenK · Accepted solution]

Our software products receive new patches as required to eliminate errors and security gaps. We therefore recommend that our customers use the latest version, which we already make available today in the form of system images via our Collaboration Room. For future versions, we plan to provide all system images without critical errors in the Collaboration Room.

The provision of a system image of an earlier version (like you request) requires an individual check by the product management. In this case, please send a personal message to me.