FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
Dear Community User! We are updating our platform to a new
system.
Read more: Important
information on the platform change.
06-17-2024 09:12 AM
I did a clean install of 2.6 on my X3 and everything seems to work as it should. I notice that the license manager states that the EtherCAT app isn't installed - but it is. And it looks like it is working as it should aswell. Been running since Saturday and I am still able to access all my I/O on the EtherCAT coupler.
No error messages so I guess this is only a bug in the license view ?
Solved! Go to Solution.
06-17-2024 09:18 AM
Did you try clearing your browser cache already (ctrl+shift+del)? Sometimes there are just old data cached.
What do you see on the app installation page in the ctrlX OS web UI? There you should also see available and installed licenses.
06-17-2024 09:31 AM
Yep I've tried to clear the cache.
Everything looks OK so I guess it is only a bug in the license view.
09-02-2024 08:06 AM
Please check out the latest version of our ctrlX OS system 2.6.2. Including the ctrlX AUTOMATION - EtherCat master app it is 2.6.3 and tell us if it still persists on your side.