Device description not installed

[Bobby]

I have this ctrlX Core Plus trying to communicate with CtrlX Drive using CtrlX IO Engineering. However this error appears. It there any file that i miss out? If yes where do i get it?

[CodeShepherd · Accepted solution]

It seems you are opening a ctrlX IO Engineering project created with another versions of the tool (e.g. created in 1.12 and opened in 1.20). As the device description files can change over time you need to update the device to the version used at your side:

 ctrlX IO Engineering update device