Preview different than actual runtime

[Tamer]

Hello,

I have built a demo screen and it looks fine on all the different views (Tablet, wide screen, etc.) as well as the Preview, but when I publish it on the Runtime, and open it on a webpage, it looks different, is this a known bug?

I have seen another post with similar issue, but no reply.

I am using WebIQ 2.8.

Thank you in advance.

[webiq-eg · Accepted solution]

Hello,
normally the display should be identical, because the preview is an integrated Chromium browser.
However, it could be a cache problem, so that an old version of the HMI app is displayed. To delete the cache in the Chrome browser, proceed as follows:
- Press F12 to open the Developer Console
- Long press on the refresh symbol
- Select the option "Empty cache completely and reload content" in the drop-down menu.
- Close the Developer Console by pressing F12 again

There should be similar functions for other browsers.

Hope this helps, otherwise you could send me the app and we would investigate this.
Best wishes
webiq-eg