The Modbus TCP app is currently not available

[bogdanserban]

After installing the Modbus TCP 0118.0 version i recive this message, it doesnt matter how long I wait, it still remain in this state. I tried uninstalling and installing it again both same version and older versions. The message i recive is the following:

"The Modbus TCP app is currently not available (Error: 404).

This is most likely due to one of the following reasons:

• The app is currently being initialized. This may take a while, please refresh the page.

Did anyone else encountered this problem? Can somebody help me fix it?

[TheCodeCaptain]

Hi bogdanserban,

what hardware do you have, and which versions of the system apps?

Do you have the correct license installed?

Regards

[bogdanserban]

Hello,

The hardware I'm using its a REXROTH ctrlx CORE, first i tried the version of Modbus TCP 1.18.0 and after 1.16.0, both of them had the same result.

The licenses are installed correctly.

[TheCodeCaptain · Accepted solution]

Hi,

you may upgrade your whole system to version 1.20 and try it.
This is the latest version which will also go into long term support.

[bogdanserban]

The version 1.20 its not avalible for me as download resource, latest versiom that has the modbus tcp app for download its 1.18. Can i get a link for 1.20 version of this app please?

[CodeShepherd · Accepted solution]

It is part of the 1.20 app package on the collaboration room as mentioned there. See FAQ for ctrlX Store for generall access information.

Releasenotes | System_Apps | 3D Viewer 3DV-V-0120.1 | Container Engine DOE-V-0118.2+20.10.17 | EtherCAT Master ECM-V-0120.0 | Firewall FRW-V-0120.0 | GCode GCO-V-0120.0 | InfluxDB IDB-V-0120.0+2.6.1 | IoT Dashboard GDB-V-0120.0+9.3.6 | Key Value Database KVD-V-0120.0 | Modbus TCP MBT-V-0120.0 | Motion MOT-V-0120.0 | Node RED RED-V-120.0+3.0.2-ctrlx | OPC UA Client UAC-V-0120.0 | OPC UA PubSub UAP-V-0120.1 | OPC UA Server UAS-V-0120.0 | PLC PLC-V-0120.0 | PROFINET device PND-V-0120.0 I Python PYR-V-0120.0 |Remote Agent RMA-V-0120.1 | Service Indicator SIN-V-0120.0 | Telegraf Server Agent TSA-V-0118.7 | VPN Client VPN-V-0120.0

[Sophie]

Hello,

could you please give us the serial number of your ctrlX CORE and put a screen shot of the failure message you got when you tried to install the Modbus App.