NI cRIO 9057 Ethercat master communication issues with Ctrlx Drive

[CarlottaPalazzi]

Hello,

our customer has Ethercat communication issues.

He's using this configuration:

-Ctrlx Drive Ethercat slave : XCS2 firmware v402

-Plc Ethercat Master : NI cRIO- 9057 (labview 2020 version sp1)

When the plc sends to the slave in OP, this message appears and drive stop in Pre-operational:

We tried both in Coe and Soe.

We used XML files from DeviceDataSheet's Ctrlx Drive engineering (1.3) installation folder.

Have you already experienced this problem?

[bostroemc]

It may or may not help you, but I have attached an outdated guide describing how to connect a cRIO 9064 controller to IndraDrive over EtherCAT CoE using NI's SDI plugin.  I have not tested this configuration with ctrlX DRIVE.  The document was originally published in 2016 or 2017 and is not "official" Rexroth documentation.

Unfortunately I do not have access to the necessary hardware (or software) to test this further.