About CarlottaPalazzi

CarlottaPalazzi · ‎09-17-2024

Hello, our customer has Ethercat communication issues. He's using this configuration: -Ctrlx Drive Ethercat slave : XCS2 firmware v402 -Plc Ethercat Master : NI cRIO- 9057 (labview 2020 version sp1) When the plc sends to the slave in OP, this message appears and drive stop in Pre-operational: We tried both in Coe and Soe. We used XML files from DeviceDataSheet's Ctrlx Drive engineering (1.3) installation folder. Have you already experienced this problem?

CarlottaPalazzi · ‎06-27-2024

Hello, unfortunately we have not yet found a solution. If it can be useful to give us support, we have noticed the following: the problem does not arise if the MOTION app is installed, but in the configuration we are using this app does not need. Thank you, Carlotta.

CarlottaPalazzi · ‎06-12-2024

Hello, this happens in all cases: when everything was PowerOff and is switched on or just the ctrlX CORE powerOn. version of CtrlX core: ctrlx X3 v 2.4 version of EtherCAT App :v 2.4

CarlottaPalazzi · ‎06-11-2024

Hello, we have a communication problem about Ethercat. When Ctrlx is booting, not all Ethercat slaves change in OP automatically: Our machine configuration include a S20_EC_BK with 2 encoder modules (S20_INC_2). We try to replicate the issue using a S20_EC_BK with 2 digital I/O modules, but the error does not occoure. In particular this happend only with S20_EC_BK with 2 encoder modules (S20_INC_2). We noticed the difference between the 2 kind of modules is S20_INC_2 can be included only onboard or on a sercos or an ethercat bus coupler. Have you got any experience about this situation or do you know why could this happened? Thanks, Carlotta.

About CarlottaPalazzi

NI cRIO 9057 Ethercat master communication issues with Ctrlx Drive

Re: Ethercat stuck in safe- OP (sync manager watchdog)

Re: Ethercat stuck in safe- OP (sync manager watchdog)

Ethercat stuck in safe- OP (sync manager watchdog)