About jh123

Dear Community, our sales partner is recently testing with our Oscilloscope APP and found out a magnificent delay in signal tracking. In the picture, the test engineer is tracking S-0-0047 Position Command Value and S-0-0051 Position Feedback Value.  For visualizatoin, he used both Oscilloscope APP in ctrlX CORE and oscilloscope function in ctrlX Drive engineering to track the signal values. After comparison, the result shows that there is an apparent delay of signal incoming about 5~6 cycle time in the Oscilloscope APP which is running on ctrlX CORE as real-time task. They also tried with ctrlX CORE X3 and X7, and both hardware gave the same result.  Automation Core 1.20.1 / Oscilloscope APP 1.20.1 / EtherCAT Master APP 1.20.1 Is this a bug or any configuration mistake?  Thanks, Hui   ... View more

Hello Community, there is a customer who wants to use our ctrlX CORE X7 and ctrlX SDK to development their own CNC system. And they are asking how much data can be attached or transferred via Datalayer at maximum rate for ctrlX CORE X7? Is there limitation on bandwith or data storage capcacity? Is there difference on RT and NRT data type? Thanks! ... View more

Hello Community, customer wants to use our SDK to tranplant their CNC system. And they want to know what is the maximum size of data-layer? Is it related with hardware version? Customer need  10 ~ 20M storage capacity for NRT data exchanging. ... View more

Hello Community, recently at one customer's project we have met the problem with ctrlX CORE X3plus whose scheduler was dead. Each time after rebooting, the scheduler of core immediately died and we could literally do nothing.  Here are the operation we tried: 1. Rebooting -> After each rebooting scheduler died right after.  2. Factory Reset -> Mouting of micro sd card is also not successful, therefore Factory Reset not possible. 3. Scheduler -> Page of Scheduler died and completely blank 4. Changing Operation Status -> Not possible, the button of Status Switching disappeared 5. CPU -> We monitored CPU performance and found Core 2 was 100% used. Should be related with Scheduler problem. Attached are the Log file we downloaded from the core and some screen shots of the current status. APP and system version see attachment.   ... View more

Hello Community, does anyone know the part number of the connector on ctrlX CORE X3plus? (see picture) Some spare parts need to be ordered for customer. ... View more