This How-to refers to the procedure necessary to factory reset a ctrlX CORE X7. The official procedure is explained in this DOCU.
Prerequisites and equipment
Having a ctrlX CORE X7 to be restored.
An empty USB-stick (max 32 GB).
Procedure
Step 1: Partition the USB stick as GPT and format it as FAT32 on a Windows system
GPT (GUID Partition Table) is used in various computing environments where modern partitioning methods and support for larger storage devices are required. It is the common approach to partition the storage devices in systems using UEFI firmware, such as ctrlX CORE X7.
The procedure here described has been taken from the official Windows documentation here.
We plug in the device and start the Command Promp (CMD) in our Windows system as administrator. We need to proceeded with the following commands:
#start diskpart diskpart #list disk list disk #select the disk corresponding to the USB-Stick (our case disk 1) select disk 1 #wipe it out clean #convert to GPT convert gpt
Here is the output of the commands executed:
Commands to clean a device and set it as GPT
Now we have to create the FAT32 partition.
Start the windows partition manager windows partition manager ("Create and format hard disk patitions")
Use the official Windows tool
Create new volume
Create a new volume
Use FAT32 as filesystem (Windows allows this only for disks smaller than 32GB)
Use FAT32
Step 2: Copy the files to the USB-stick and restore
Now we have to
Download the files from the collaboration room Collaboration room image, the version is just indicative
Copy them inside the USB stick
USB stick content
Insert the stick directly or with an adapter into the XF01C port
X7 port Restore
Reboot (plug out, wait, plug in)
Only necessary if BIOS Release CTL6R12 or earlier is installed on the ctrlX CORE X7. Because of a known bug in the BIOS only USB 2.0 sticks works but they are not detected automatically as a boot device.
As a workaround:
connect a keyboard to the ctrlX CORE
press F7 (BIOS Boot Menu) during the boot → BIOS password dialog will open it is not necessary to enter the BIOS password !!!
press CTRL + ALT + delete to reboot the ctrlX CORE X7 now the image update progress should start automatically from the USB stick
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