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Hello Brant, there is an error in an option file. Please try to delete the folder 'C:\ProgramData\ctrlX PLC Engineering\Options\LiveOptions' and start PLC Engineering again. If this does not fix the problem delete the complete 'C:\ProgramData\ctrlX PLC Engineering\Options' folder and try again. Sorry for the inconvenience. Regards, Oliver ... View more

Hello Henry, either the Offline Help Server is not running --> check Services 'ctrlX Offline Help-*' and restart them, or your firewall setting do not allow to connect. --> add a firewall rule for ' C:\Program Files\ctrlX Offline Help\opt\iviews\ivcontent\nginx.exe\nginx.exe' that allows the connection on the localhost tcp port. Regards, Oliver ... View more

Hello, a ctrlX COREvirtual will be very slow running inside VMWare in a PC. The licensing problem can be caused by a invalid trusted storage. Please stop ctrlX WORKS, then delete the folder "C:\ProgramData\Rexroth\TrustedStorage" restart ctrlX WORKS and the problem should be solved. Regards, Oliver ... View more

Hello, you need to reference the weblib.help. This package provides an Angular library for online help support in Rexroth applications. Getting started Run npm i @rexroth/help to install the package in your workspace. Add the following object to your application's assets in angular.json: { "glob": "**/*", "input": "./node_modules/@rexroth/help/assets", "output": "/assets/" } Import the weblib help module: import { HelpModule } from '@rexroth/help'; To show the page help icon in the header insert in your html page: <rexroth-page-help helpKey="YourPageTopicId"></rexroth-page-help> To show a context specifig help with a small icon insert in your html page: <rexroth-context-help helpKey="YourPageTopicId.SubId"></rexroth-context-help>   ... View more