About bkautzman

The customer disabled the acyclic read and has been running the machine for several days without issue. It seems that the problem is related to the acyclic reads but may be more specific to the customer setup, as we can't seem to recreate it. Any suggestions for where I could find more information about this error or any potential causes? ... View more

I'm not seeing an option to trust the certificate anywhere. However, it does show up under the 'Trusted Credentials > User' section. So maybe it's trusted automatically? There is a notification that I can see in the system dropdown menu that says a cert was installed by a 3rd party. When I click it, it says "Trust or remove certificate" but doesn't give me the option to trust. ... View more

I believe this is the same issue that I posted about here. As I mentioned in my most recent reply, I don't believe this is related to WebIQ. Do you also see the same security message if you direct the WebStation to your ctrlX core web UI? ... View more

I have followed the guide and added a certificate to the Android OS, but this has not seemed to change anything. I don't believe this is related to WebIQ at all, as I get the same "Security Warn: SSL certificate authentication failed, continue loading?" message in the WebStation app if I just try to access the ctrlX web UI. It's possible I'm doing something incorrect while trying to add the certificate, however I've generated it twice and tried every method of adding it I can think of. In the "Trusted credentials" section of the panel settings it shows my certificate. I've added the same certificate to Chrome on my PC and it now says I have a secure connection to the ctrlX web UI. ... View more