PLC License issue

[kelvin]

Hi everyone,

I'm currently using the X7 and am facing some issues with the PLC lisense. When installing the PLC app, there will be a error saying "PLC license error - Missing license". When opening the license page, the error in the image pops up. I don't know if this may be the issue causing the missing license. 

[CodeShepherd]

Could you tell us which version of the system apps and PLC app you are using or add an system report, so we get some more insights?

[kelvin]

Now the X7 is Version 1.20.1 

PLC app is Version 1.20.0

where to download the system report?

[CodeShepherd]

In version 1.20 the ctrlX CORE X7 needs all four PLC licenses (Basic + Standard + Advanced + Performance) to work. See also ctrlX AUTOMATION - PLC description in the store area in the community.