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SOLVED

Please include serial number information in generated systemreport

zhenhui
Established Member

Please include serial number information in generated systemreport

Hello,

After download systemreport, there is no serial number included in file systeminformation.json. Please include the serial number information. It's also useful. 

zhenhui_0-1657156418044.png

 

3 REPLIES 3
CodeShepherd
Community Moderator

Re: Please include serial number information in generated systemreport

Can you please tell us the version of the deviceadmin (part of the preinstalled system apps) app you are using?

The serialnumber should be part of the typeplate object I will check that.

zhenhui
Established Member

Re: Please include serial number information in generated systemreport

Hello,

DeviceAdmin 1.12.2. I can test other version when needed.

    {
      "id": "snap_rexroth-deviceadmin",
      "name": "rexroth-deviceadmin",
      "description": "Provides a network management (configuration of all network interfaces),\npackage management (management of apps),\nidentity management (manage users, groups and permissions),\ncertificate management (manage certificates and keys).\n",
      "summary": "Device management services",
      "vendor": "Rexroth Admin",
      "type": "snap",
      "installed": true,
      "title": "Device Admin",
      "appType": "app",
      "updateBehavior": "logout",
      "required": true,
      "enabled": true,
      "release": {
        "version": "1.12.2",
        "location": "store:///latest/stable/970"
      }
    },

 

Jochen_Mueller
Community Moderator

Re: Please include serial number information in generated systemreport

It's a problem of the current version.

With the version 1.16 (RM22.07) the SN should be part of the systemreport.

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