FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
Dear Community User! We are updating our platform to a new
system.
Read more: Important
information on the platform change.
03-04-2024 04:18 PM
Hello Everyone,
Now I have a problem with starting up a new core. I have created a backup of an existing core and transferred it to the new core.
Everything has worked so far. Now I wanted to equip the installed apps with the corresponding licenses. I assigned the two licenses to the device via the Bosch Rexroth Licensing Center and also created a .bin file.
But when I want to upload the license file to the Core, I get the following error
I do not get the error. In the documentation I found that it has something to do with the old license file but in my unterstanding the backup file do not contain any license file.
What should I do?
Thanks in advance
Solved! Go to Solution.
03-05-2024 08:35 AM
Hello !
could you please check if the browser session runs with maiden data. Please check if the old cache data is resonable. Please try to delete the browser cache or start a new com session.
If not helpful, which version are you operating with?
Bye
03-08-2024 01:57 PM
The Problem is solved.
I had an issue with der serial number of the ctrlX CORE.
It looked like this urn:ctrlx:device:rexroth:7261404525462
After the exchange of the CORE everything worked fine.
Thank you for the support!