FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
Dear Community User! We are updating our platform to a new
system.
Read more: Important
information on the platform change.
01-22-2024 05:20 PM
Hello everyone, I encountered the following issue:
Used software :
After successfuly building and installing the Hello World C++ sample provided by the SDK version mentioned above, I got the following error: ...version 'GLIBC_2.34' not found... (see attachment below). Similarly, I managed to build and install a snap for my real CtrlX CORE that also has a runtime environment based on Ubuntu 20.04 (core 20) but I still get the same error message. I did not edit or change any of the files provided by the SDK.
Note: I managed to resolve the issue by upgrading to a higher version of the:
Solved! Go to Solution.
01-22-2024 05:27 PM
Which version of the ctrlX WORKS and so build environment did you use? Or which other environment was used for building your snaps? As the target architecture needs to be chosen correctly and sources needs to be installed accordingly.
01-23-2024 09:08 AM
I used:
CtrlX WORKS Version: 1.20.5
Ubuntu VM 22.04.3 LTS (as a build environment)
01-24-2024 03:35 PM
However, I have managed to resolve the issue. I downgraded my Ubuntu build environment from version 22.04.3 LTS to Ubuntu 20.04.6 LTS. After making this change, I rebuilt the snap, and the issue was resolved. The snap is now running correctly without the GLIBC_2.34 version error.
If anyone else is facing a similar problem, consider downgrading your Ubuntu version to 20.04.6 LTS as a potential solution.
Thank you, and I'm marking this ticket as closed.