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DB Service stopps after few minutes

DB Service stopps after few minutes

E_Stapel
Long-established Member

Hello everyone,

I updated the CtrlX to the new Version V2.04. For every App there was a new Version available instead of the DeviceBridge. In Cause of that I need the System App Core20 and Core22.

First, I thought that everything is working, but the service who is published to write the data into the Data Layer stops automatically after a few minutes.

Does anybody have experience, or know what the problem could be? With the old Version (1.20) I had no issues.

Thank´s in advance!

4 REPLIES 4

CodeShepherd
Community Moderator
Community Moderator

Please beware that updating from 1.20 to 2.xx is not allowed app by app but needs an image update in a first place.

Please always refer to the official release notes in the online documentation for such information. To sum it up update from < 2.02 to >= 2.02 needs an image update. Update from 2.02 to 2.04 can be done app wise.

E_Stapel
Long-established Member

Hello @CodeShepherd,

I refered to the official release notes and did an image update. That should not be the problem.

Is this still an issue? Have there been a solution? And can this topic be closed?

E_Stapel
Long-established Member

Unfortunately it´s still an issue. I´m in contact with the support but there is no soulution yet. 

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