Third party drives( SoftMontion CoE axis) error

[aigg123]

Hello all,

I have a customer who is driving the third  Drive with EtherCAT CoE through ctrlX-core using the CiA 402 protocol with Softmotion.

Please check the attachment(ctrlx_ecat_coe.docx) for the problem description.

Does someone know how can I proceed?

 thanks a lot.

[aigg123]

backup file

[Thoomas]

point 1) Have a look here: ctrlX CORE plus X3 with IndraControl XM21 [DOCU] ff.

PS:  Collection of how to videos, blogs and examples for ctrlX AUTOMATION

point 2) We send you a private message / link how to proceed. Obviously we need some more data and information in a "customer issue".