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SOLVED

ctrlX CORE not reachable after uploading license file

ctrlX CORE not reachable after uploading license file

CodeShepherd
Community Moderator
Community Moderator

After adding several trial licenses in the licensing portal and uploading the license file to a ctrlX CORE the control will not longer be reachable via the web interface. It always shows control is rebooting.

Also doing an image update, to reset the control, does not help getting it back to work.

licensing portal mutiple trial licenseslicensing portal mutiple trial licenses

1 REPLY 1

CodeShepherd
Community Moderator
Community Moderator

Please note, that only one trial license is required to test multiple apps. It is not required and it is not recommended to assign multiple trial licenses (e.g. one trial license per app) to a device.

Unfortunately, due to a bug in the license management, you might (temporarily) lock your device when uploading a capability response which contains multiple trial licenses. An image update does not solve the problem. To restore the device, you either must wait until the trial license(s) expire or send the device to the Bosch Rexroth Service. A version of the license management in which the bug is fixed will become available with the next update.

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