IndraWorks 14v22P17 license registration fails

[atlebjanes]

When I install the software, it accepts the license and runs fine - the first time. Subsequent attempts to start the application fails with message "Test license error!" "The license status could not be determined"

I've installed fresh installations on several computers with several different licenses.

Any suggestions?

Thanks!! Atle

[Thoomas · Accepted solution]

To check the license, the DLL "InstallationInterface.dll" is loaded from the directory "C:\Program Files (x86)\Common Files\Rexroth". If this is not possible for any reason, the test license error will occur.
As a workaround, the DLL "InstallationInterface.dll" can also be copied manually into the installation directory of IndraWorks, ie „C:\Program Files (x86)\Rexroth\IndraWorks“. Since the executing process is located there, the DLL should then be found in any case.