Hello, I will try to give you more details : 1) I am not using ctrlX for the moment but will later. 2) Cannot turn off anti-virus neither firewall as per company policy 3) App Data was deleted and I made progress : I have now the Login Screen, Password is not working or wrong. 4) Try the Reset password From FAQ 64 bit After but got this result and I do have acces to enter a new password : C:\Program Files\WebIQ\Server>connect.exe --reset-admin-password --keep-console [2023-05-08 15:02:48.859995] [ information | init] The current system DB is "\\\\?\\C:\\ProgramData\\WebIQ\\connect.sqlite" [2023-05-08 15:02:48.881395] [notification | ] Copyright Smart HMI GmbH 2013-2023 WebIQ Server v2.14.0 release/2.14.0/3ddb60cd (Win32 x86_64 Release) [2023-05-08 15:02:48.881628] [ information | ] Started: 2023-05-08 15:02:48 [2023-05-08 15:02:48.881628] [ information | ] Current clients: 0 [2023-05-08 15:02:48.907389] [ information | user-manager] New authentication token key has been generated. [2023-05-08 15:02:48.925371] [ warning | init] Failed to activate listener. [2023-05-08 15:02:48.925371] [ warning | init] address(): 0.0.0.0 [2023-05-08 15:02:48.925371] [ warning | init] port(): 10123 [2023-05-08 15:02:48.925371] [ warning | init] error_code(): system:10048:Only one usage of each socket address (protocol/network address/port) is normally permitted. [2023-05-08 15:02:48.925635] [ fatal | init] Failed to start webserver [2023-05-08 15:02:48.925635] [ fatal | init] error_code(): system:10048:Only one usage of each socket address (protocol/network address/port) is normally permitted. [2023-05-08 15:02:48.925635] [ fatal | init] what(): Only one usage of each socket address (protocol/network address/port) is normally permitted. [2023-05-08 15:02:48.973488] [ error | config] An error occurred while executing an sql statement. [2023-05-08 15:02:48.973488] [ error | config] what(): database is locked 5) Shortcut 6 ) Installed Version : 2.14 with ctrlX extension Thanks for your help, I hope you have enough information.
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