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Hello Henry, either the Offline Help Server is not running --> check Services 'ctrlX Offline Help-*' and restart them, or your firewall setting do not allow to connect. --> add a firewall rule for ' C:\Program Files\ctrlX Offline Help\opt\iviews\ivcontent\nginx.exe\nginx.exe' that allows the connection on the localhost tcp port. Regards, Oliver ... View more

Hello, a ctrlX COREvirtual will be very slow running inside VMWare in a PC. The licensing problem can be caused by a invalid trusted storage. Please stop ctrlX WORKS, then delete the folder "C:\ProgramData\Rexroth\TrustedStorage" restart ctrlX WORKS and the problem should be solved. Regards, Oliver ... View more

Hello, you need to reference the weblib.help. This package provides an Angular library for online help support in Rexroth applications. Getting started Run npm i @rexroth/help to install the package in your workspace. Add the following object to your application's assets in angular.json: { "glob": "**/*", "input": "./node_modules/@rexroth/help/assets", "output": "/assets/" } Import the weblib help module: import { HelpModule } from '@rexroth/help'; To show the page help icon in the header insert in your html page: <rexroth-page-help helpKey="YourPageTopicId"></rexroth-page-help> To show a context specifig help with a small icon insert in your html page: <rexroth-context-help helpKey="YourPageTopicId.SubId"></rexroth-context-help>   ... View more

Hello, please close ctrlX WORKS and try to delete the following folder: C:\ProgramData\Rexroth\TrustedStorage. Afterwards restart ctrlX WORKS and try again. Regards, Oliver ... View more

Hello, in ctrlX PLC Engineering (WRK-V-0118.2) the VisualElemRepository Assembly is installed in Version=4.2.0.0. Can you try to clean the PluginCache files (C:\ProgramData\AP\PlugInCaches\StudioPlc-*.cache)? Did this solve your problem? If not, can you provide some more information when the crash dialog appears, did you do a clean new installation or did you install additional packages. How did you start the ctrlX PLC Engineering (Shortcut or via ctlrX WORKS?) Regards, Oliver ... View more