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macmotor · ‎10-26-2022

3D-CAD files of XAS2 are available on the public media directory. If files are missing there, please send your request to the new CAD service mailbox Support-cad.dc-ae@boschrexroth.de

macmotor · ‎04-28-2022

For MKE in ATEX-version the OEM has to choose the cable glands and suitable cable on his own, depending on the specs for the application and/or machine and the local regulations on the site of operation. Since the cable gland is an individual ATEX device with own certification and specs, one would usually choose this part first and then define a suitable cable, probably with the help of the cable gland manufacturer. Choosing both components is responsibility of the OEM. Bosch Rexroth Sales can provide some basic product information and hints on the issue, but BR cannot approve or testify, which cable is suitable for whatever cable gland and the specs of the application. As of today ctrlX DRIVE and MKE can only be used with an external ATEX-certified PTC switching device, but such switches are not in the BR scope of delivery.

macmotor · ‎03-04-2022

Please note the ATEX certification of MKE requires an approved monitoring sytsme for the motor temperature. The approval of ctrlX DRIVE is currently not confirmed. Please contact the product experts directly.

macmotor · ‎01-24-2022

The CAD-Service mailbox is still open for customer requests and provides also 2D DXF files upon request. There is currently no public download plattform for 2D DXF files, but people are working on making a solution available. The ctrlX Configurator engine is highly performant, so if it is responding only with a long delay or not at all, there might be reasons like maintenance mode or still some unexpected bugs. Please report all such issues to the configurator support, so things can be improved on real user input.

macmotor · ‎01-14-2022

Some statements in your posting are not fully correct. AutoCAD provides 3D functions since introduction of Mechanical Desktop back in 1996. Also importing 3D files and converting it in 2D has been possible in general, we did it here with AutoCAD 20 years ago. It is not correct, that AutoCAD cannot work with 3D or that only 2D was possible, that restriction applies only to AutoCAD LT, which is the (partly free) light version. DC-AE has also provided both 3D and 2D files of every variant through the CAD service and download website since 2007 and the ctrlX configurator seamlessly continues this, as stated in the comment before. For "non-ctrlX"-products 2D files can still be requested through the CAD service mailbox, while we look for a solution to make these available otherwise. If there is a corrupt file or a malfunction in ctrlX Configurator then please use the contact button inside to forward the case directly to the Configurator support team.

About macmotor

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