Together we found following:
The axis were not visible in the EoE tab of the EtherCat master in the ctrlX CORE web UI and master configuration was missing:
ctrlX CORE web UI - EtherCat master - EoE setting missing
Further more when clicking on a slave the Protocols EoE and SoE were not available:
ctrlX CORE web UI - EtherCat slave information - missing protocols
As a result the ctrlX MOTION was not able to read out and check the scaling settings of the drive while booting up.
Everything was correctly configured in the ctrlX IO Engineering project. The reason seemed to be a problem with the installation of ctrlX WORKS. After uninstalling their current version and installing the latest LTS version 1.20.5 the IO project was again loaded to the ctrlX CORE and the machine was working like expected.
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