Hi Hendri,
you could first check if all tasks are properly configured, please see this entry for details.
https://developer.community.boschrexroth.com/t5/ctrlX-CORE/Setup-of-new-VirtControl-gt-advisable-to-reset-the-default/m-p/27321#M470
Please check alsoo if your virtual controller has hardware accelleration enabled, please see in this entry for details.
https://developer.community.boschrexroth.com/t5/ctrlX-WORKS/Allocating-more-resources-to-CtrlX-virtual/m-p/34915#M438
The EtherCAT Master App is not yet available for your virtual control.
Did you install the latest version of the Motion App you got from the collaboration room?
Regard.
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