FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
12-20-2022 12:46 PM
Hello,
I have a problem with CtrlX Works V1.18. After update to new version take me a lot of errors.
Everything was working fine before this upgrade. I also upgraded the CtrlX Core apps. There give me this:
Pleace help!
Solved! Go to Solution.
12-20-2022 01:26 PM
The first pictures indicate that either the ctrlX MOTION / ctrlX PLC app is not running/installed on your ctrlX CORE or the CXA_Motion library is missing in your PLC project.
The last ones indicates, that your ctrlX PLC app is not running properly.
Could you send us a system report so we can see the error log and the installed version of all apps?
12-20-2022 01:41 PM
Thanks for fast answer!
I attach report.
The Motion app is disable, becouce I have no license for it.
I haven't used any library in the project yet, why is it looking for them then. I didn't have these problems before the upgrade. I've poked around the libraries to see what's in them, but I haven't used them.
12-21-2022 08:39 AM
12-21-2022 09:20 AM - edited 12-22-2022 07:29 AM
In your system report we can see that all of your apps on the ctrlX CORE are still version 1.16. Please also update them to version 1.18 so they are fitting to the version of your target in the ctrlX PLC Engineering project and so the library versions. See collaboration room to get them and see release notes how to update.
The topic with the scheduler is known when a system is updated from an older version to 1.16 or newer. Please see this thread how to get rid of it.
12-22-2022 08:44 AM
Thank you for your cooperation! I didn't realize it was so important that the device and program versions were the same.
All that was left for me was to solve the problem with the error when starting the controller.