Download denied on Application from CmpDevice

[evan01]

Hi,

I am having this error (see photos) suddenly, unable to login.

It was working fine before.

ctrlX core version 1.12.

ctrlX Works version 1.10.4

PLC App version 1.8

Seeking advice and assistance to resolve.

Thanks.

[CodeShepherd]

In general you should update all your parts to 1.12. Older apps (e.g. 1.8 or 1.10) are not supported on release 1.12. Also the PLC Engineering version should fit.

What were the last steps that you did before it was not longer working?

[evan01]

This happens after adding a S20-16DO/3.

Before there is a S20 Sercos Coupler with S20-32DI/1 and S2032D0/1, and it was working fine.

[CodeShepherd · Accepted solution]

So did you try to use a consistent version set of firmware and software? You can find anything necessary in the collaboration room.