WR21 Kiosk Mode Password Reset

[GoHawks]

Hello,

How do i reset/recover my password to exit Kiosk Mode?

Thanks.

[autoMate]

Hello I had this same issue I eventually found my password. But I asked Rexroth and was told I had to send the WR21 back to Rexroth to have it reset by them. I would suggest reaching out to them to ask about this.

[Greta]

Hi,

there will be an update coming soon, that password reset is easily possible. Currently the customer has to send the device to service.

[Maax]

Hello,

i have a similar problem.
When i startded the kiosk mode the first time the panel asked me to set a password. So I've set a (6 character mode) password (our company default password) and confirmed it twice.
Now when i want to exit the kiosk mode the password I've created does not work anymore and i can't exit the kiosk.

Does anybody has a idea what went wrong?

Thanks.

Max

[Greta]

Hi,

we are working on the password issue. For your problem: Can you send me an email with a picture of your label? I will try to find an answer what happend. Sorry for the inconvenience! (greta.bernard@de.bosch.com)

[Lauri]

Hello.

I have the same situation. How could I get the panel work again?

[Greta · Accepted solution]

unfortunately we have to reset the device. therefore you have to bring it to service. so far no security confirm solution was found 

[Control_Roydisa]

Does this problem still happen?