FORUM CTRLX AUTOMATION
ctrlX World Partner Apps for ctrlX AUTOMATION
Dear Community User! We have started the migration process.
This community is now in READ ONLY mode.
Read more: Important
information on the platform change.
02-27-2023 03:08 PM
02-28-2023 07:26 AM - edited 02-28-2023 11:36 AM
You can add a "ctrlX CORE – 10 Days Trial License" to your device via our licensing portal and then load a new license file to the ctrlX CORE, to activate it. The "old" one just stays in the overview but will not have any technical effect.
See the FAQ Licensing with ctrlX AUTOMATION and the licensing how tos. If you do not have any trial licenses left please let us know your account ID and we can provide you more.
The "Temporary usage rights" that can be activated directly via a button on the ctrlX CORE can only be used once each device.
02-28-2023 08:03 AM
I have loaded the "ctrlX CORE – 10 Days Trial License" to my device. But after 10 days I am not able to use the apps further more, so I treid to reactivate an other 10 days period to go on with my testings. I can't release the "ctrlX CORE – 10 Days Trial License" from my device and map a new one. Is it possible to do that?
02-28-2023 11:36 AM
The "old" license will not have any effect. Inside of the licensing center you just leave it and add another. I updated my post above accordingly.
02-28-2023 11:49 AM
I have already tried that. There is one Trial License left in my account, but it is not shown when i want to map it to my device.
03-09-2023 09:12 AM
could you please send please a private message with the serial number of the ctrlX CORE, your licensing server account, and your contact data, so we can have a look to it?