cancel
Showing results for 
Search instead for 
Did you mean: 
SOLVED

External device not in OP

GB_
Established Member

External device not in OP

Hello Everyone,

I have a problem with the motion app and watchdog that prevents me from going into op via ctrlx CORE with external devices. Specifically a Drive HCS01 and an inverter EFC5610.
The devices are connected and can be configured with the appropriate software. The problem I think lies in these errors that appear regardless of whether the devices are connected or not, so I think it is a problem within the core.
Can anyone help me?
Thank you very much and have a nice day.

GiulianoB_0-1651648480420.png

GiulianoB_1-1651648504001.png

GiulianoB_2-1651648512331.png

GiulianoB_3-1651648524544.pngGiulianoB_4-1651648556576.png

GiulianoB_5-1651648585034.png

 

 

 

 

3 REPLIES 3
CodeShepherd
Community Moderator

Re: External device not in OP

It looks quite strange. Can you tell us what you did exactly? It looks like you have updated a ctrlX CORE and used an old set of app data (configuration). That's why motion is perhaps not configured correct in the scheduler. You youlc try to reset your app data and set the controler again withour using old data.

Your EFC Topic should be totally independent of this. I already tested EFC at a ctrlX CORE and everything worked fine. So probably there is a setting wrong in drive .

GB_
Established Member

Re: External device not in OP

Yes you are probably right, in fact I had a ctrlx CORE from a couple of years ago and to use some apps I had to make updates to the system apps by manually installing them via files Bosch passed me. It's possible that this gave me errors, could you please tell me how to do the procedure you recommended? Thank you very much!

CodeShepherd
Community Moderator

Re: External device not in OP

An incompatibility could also be a problem because not all prototype hardware can be used with the latest firmware. You could send me your serial number as a private message so I can check this.

The procedure of doing a image update is part of the release notes in our online documentation.

Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist