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Digital Service Assistant

Sunnykate
Community Manager
Your fastest contact to the service

Our Digital Service Assistant is available around the clock directly on your mobile device. You can access our entire service portfolio at any time and get fast help in case of service. 

Use our services, such as hotline, spare parts and repairs, via smartphone directly in the production environment. The app offers high usability and easy identification of our components. A query of status information of the machine enables the correct further steps to be initiate and, if desired, all relevant data to be transmitted directly to us. Through easy registering our Rexroth components via app, you have further advantages.



SMART
  • Unlimited mobility.
  • Mobile access to all service tools.
  • Usable directly in the production environment.

FAST
  • Comprehensive time saving.
  • Continuous service workflow in one app.
  • Online diagnosis directly via the control.
  • Direct access to corresponding documentation.
  • Quick-link to spare parts and repair order.
  • Fast contact to the Helpdesk.

EASY
  • High usability.
  • Simple handling.
  • Fast product identification via integrated code scanner.

The current version of the app is designed for products of the Automation & Electrification Solutions, Industrial Hydraulics and Mobile Hydraulics business units.

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Home Screen
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Online Diagnosis
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Details to Online Diagnosis - Screen 1
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Details to Online Diagnosis - Screen 2

 


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Digital Service Assistant

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Support

Forum ctrlX Services

Related Links
Sunnykate
Sunnykate
Hi there, I am a member of the ctrlX AUTOMATION Community team. Feel free to contact me via private message, if you need any support.

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