Solved: License failed: productcode=12291 [Visu Tags]

bkautzman · 2 weeks ago

When I attempt to download my PLC project to a virtual control, I get the following error dialog:

The logbook shows an error with the following description:

"<CmpApp> License failed: productcode=12291 [Visu Tags], used=1219 > licensed=0"

This community post mentions a similar error, but removing and readding the visualization manager does not work for me.

I've attached a system report for reference.

Versions

PLC App: 2.6.3
PLC Engineering: 2.6.5
Works: 2.6.3

georkueh · 2 weeks ago

Hi,

Hi, in fact you're right. Up to now a download of a PLC project that uses any CODESYS Add-On can not be downloaded to a ctrlX CORE Virtual version 2, because there's a licenses check. We will provide a new version 2.6 next week, that allows the download in the same way that version 1.20 does. The fix is part of the PLC app version 2.6.4.